New York Technology Company's Analytics and Authentication services are designed to provide you with complete informational and operational control. Analytics and Authentication services are customizable allowing you to implement specific features that meet your business needs.
Informational Control Inventory Control Telecommunications Optimization & Planning Total Telecommunications Management
Informational Control
New York Technology Company offers software which provides a detailed account of all your telecommunications both internal and external. Using a proprietary carrier-class billing system, we can evaluate all of your telecom-related expenses, line by line, according to the rates, terms and conditions of your contracts. Our system will then recreate these bills detailing all usage down to the individual extension. These newly created bills are then analyzed and problem areas are flagged. Inefficient calling plans, over-/under-utilized lines, unneeded maintenance fees and extraneous features are just some of the many problem areas New York Technology Company can help you identify. Our software also allows you to recognize calling trends and patterns giving you a competitive advantage. This information can be extremely valuable when trying to evaluate sales, marketing efforts or identifying phone-abuse. This information is readily accessible through an easy to use Web-based interface that displays key information such as critical alerts, relevant inventory tracking, products, rates and monthly activity.
Inventory Control
New York Technology Company's solution combines your contracted telecom products with communications inventory (lines, trunks, circuits, etc.) to create a services inventory footprint for the entire enterprise. This services inventory footprint is organized to provide quick reference to any level of detail. It allows you to drill down by enterprise-wide repository of inventory by contract, location, entity and individual employee extension. At this level of detail telecom managers can better understand and control products and services. Often telecommunications services are purchased on an ad hoc basis making telecom inventory virtually impossible to manage. Multiple contracts, multiple carriers and large quantities of physical telecom hardware are just some of the issues you face when trying to track inventory. it allows you to track all of telecommunications inventory through a simple to use interface.
Telecommunications Optimization & Planning
The information gathered through our software allows you the unique opportunity to view your enterprise's total telecom expenses and gives you the insight into how your company operates. This information is invaluable when it comes to evaluating your existing services, inventory and carrier contracts. New York Technology Company's experience as a telecommunications provider allows us to truly understand the telecommunications needs of our clients. We will analyze the data from all your office locations, cellular plans, voice and data lines and any other telecom-related expenses. We will then advise you on areas where your business could be saving through contract renegotiations or by taking advantage of wholesale rates available directly through our channels. We will also create a detailed plan for reducing your telecommunications expenses through technology upgrades such as VOIP integration. You can then use this information as a resource when choosing new carriers and services or as leverage to renegotiate your existing contracts.
The Six Keys of Total Telecommunications Management
1. Inventory all contracts and hardware
2. Track and analyze usage
3. Develop and implement a more efficient telecom plan
4. Continuously monitor changes in industry and revise plan as needed
5. Process telecom-related invoices ensuring no late fees
6. Flag and resolve billing issues
Expense Recovery & Reduction
Telecom often accounts for 6% to 10% of a business's operating costs. Using our proprietary carrier-class billing system we recost all your telecom-related expenses, line by line, according to the rates, terms and conditions of your contracts. By recreating your bills we go a step beyond a simple invoice review. A HUGE step beyond. This recosting methodology produces an irrefutable account of all your expenses and is used to recover overpayments from your carriers. Recosting ensures the newly generated bills are extremely accurate and detailed resulting in shorter recovery cycles as well as maximizing your refunds. These newly created bills are then analyzed and problem areas are flagged. Inefficient calling plans, over-/under-utilized lines, unneeded maintenance fees and extraneous features are just some of the many problem areas NYTechCo Analytics can help you identify.
Informational Control